Invalid or incorrectly-configured SSL certificates cause most of the problems you might experience when configuring webhooks. The webhooks verify SSL certificates when delivering each payload, so it is important that they are properly installed.

Oracle Commerce Cloud Service does not support self-signed SSL certificates. Your SSL certificates must be issued from a trusted Certificate Authority.

After you install the SSL certificate on your web server, verify the installation and diagnose any problems, using one of the many free, third-party tools that are available.