Closed Issues Summary Report

The Closed Issues Summary report shows how many issues have been closed for each product during the time period you selected.

Click data in this report to view the detailed report.

To see the Closed Issues Summary report:

Go to Reports > Issue Management > Closed Issues.

A message appears indicating that your report is loading, and a status bar in the footer shows the progress. You can click Cancel Report next to the status bar to stop the report from loading.

Note:

This report doesn't support reporting by period, even if you set the Report by Period preference to All Reports. You can set this preference at Home > Set Preferences, the Analytics subtab.

For information about working with reports, see the following topics:

• Navigating a Report

• Setting Report Footer Options

• Graphing a Report

• Printing a Report

• Emailing a Report

• Scheduling a Report

• Exporting a Report

• Report Customization

• Reporting Overview

Related Topics:

• Closed Case Analysis Summary Report
• Closed Case Analysis Detail Report
• Open Case Analysis Summary Report
• Open Case Analysis Detail Report
• Closed Case Escalation Summary Report
• Closed Case Escalation Detail Report
• Open Case Escalation Summary Report
• Open Case Escalation Detail Report
• Case Activity by Support Rep Summary Report
• Case Activity by Support Rep Detail Report
• Open Issues Summary Report
• Open Issues Detail Report
• Closed Issues Detail Report
• Support Reports

General Notices