Chapter 5 Servicing Oracle Private Cloud Appliance Components

Table of Contents

5.1 Oracle Auto Service Request (ASR)

5.1.1 Understanding Oracle Auto Service Request (ASR)
5.1.2 ASR Prerequisites
5.1.3 Setting Up ASR and Activating ASR Assets

5.2 Replaceable Components

5.2.1 Rack Components
5.2.2 Oracle Server X8-2 Components
5.2.3 Oracle ZFS Storage Appliance ZS7-2 Components

5.3 Preparing Oracle Private Cloud Appliance for Service

5.4 Servicing the Oracle Private Cloud Appliance Rack System

5.4.1 Powering Down Oracle Private Cloud Appliance (When Required)
5.4.2 Service Procedures for Rack System Components

5.5 Servicing an Oracle Server X8-2

5.5.1 Powering Down Oracle Server X8-2 for Service (When Required)
5.5.2 Service Procedures for Oracle Server X8-2 Components

5.6 Servicing the Oracle ZFS Storage Appliance ZS7-2

5.6.1 Powering Down the Oracle ZFS Storage Appliance ZS7-2 for Service (When Required)
5.6.2 Service Procedures for Oracle ZFS Storage Appliance ZS7-2 Components

This chapter explains the service procedures for Oracle Private Cloud Appliance in case a failure occurs. Optionally, you can configure the system with Oracle Auto Service Request (ASR), which generates a service request with Oracle automatically when it detects a hardware malfunction. Certain components of Oracle Private Cloud Appliance are customer-replaceable. These are listed in this chapter, along with the necessary instructions.