How To Write-Off Debt

To write-off debt:

CAUTION: You don't have to do the tasks outlined below if you use the Write Off - Main page. This page does these tasks for you.
  • Create a write-off contract using the Start Service page (you could also use the contract page to do this).
  • Use the Transfer Adjustment process to transfer the delinquent debt to the to the write-off contract. The original contract is the transfer from contract; the write-off contract is the transfer to contract. The adjustment amount should be a negative number. Refer to Transfer Adjustments for more information.
CAUTION: Take care if you transfer debt from a contract that's on a budget. Before doing the transfer, you should make the contract's current balance equal their payoff balance.