Determine The Place Of Start / Stop

Before you can design your campaigns and packages, you must determine if your organization will use start / stop to initiate new contracts or whether new service can be initiated using the order transaction. Refer to Order versus Start / Stop for information to help you make this decision.

If you decide to use start / stop to initiate service, we'd recommend creating the following types of campaigns:

• Create a campaign similar to that described under Prelude to Start / Stop.
• If you levy one-time charges, you may also want to create a campaign similar to that described under An Easier Way To Create One Time Charges.
• If your organization performs marketing surveys, you may also want to create a campaign similar to that described under Marketing Surveys.

If you decide to use the order transaction to initiate new service, follow the steps outlined in the following sections.