Deleting Hold Request Entities

Procedure

To delete hold request entities:

  1. Search for the hold request in the Hold Request screen.
  2. In the Search Results section, click the link in the Hold Request Information column corresponding to the hold request whose details you want to delete.
    The Hold Request screen appears.
  3. Select the entities to delete in the Hold Entities zone and click the Delete button available in the upper left corner.
    A message appears confirming whether you want to delete the hold entity.
    Note:

    The Delete button appears when the hold request is in the Draft or Active status.

  4. Click OK.
    The hold entities are deleted.
    Note: No deletion is allowed on entities of hold requests which are in active status and are added from Account Receivable Central or Delinquency Central.

Related Topics

For more information on... See...
How to search for a hold request Searching for a Hold Request
Hold Request screen Hold Request (Used for Searching)
Hold Request zone Hold Request
How to define a characteristic for a hold request Defining a Characteristic for a Hold Request