Releasing a Hold Request

Procedure

To release a hold request:

  1. Search for the hold request in the Hold Request screen.
  2. In the Search Results section, click the link in the Hold Request Information column corresponding to the hold request whose details you want to edit.
    The Hold Request screen appears.
  3. Click the Release button in the Hold Request zone.
    The Release Reason window appears. It contains the following fields:
    Field Name Field Description Mandatory (Yes or No)
    Release Reason Used to indicate the reason for releasing the hold request. Yes
    Comments Used to specify the additional comments for the release reason No
  4. Ensure the required release reason.
  5. click Save.

    The hold request is released.

    Note:

    The Release button appears only when the hold request is in the Active status.

    Once the hold request is in Released status, the End Date of processes and entities gets updated.

Related Topics

For more information on... See...
How to search for a hold request Searching for a Hold Request
How to create a hold request Creating a Hold Request