Rejecting a Hold Request

Prerequisites

To reject a hold request, you should have:

Rejection reasons defined in the application

Note:

While rejecting a hold request, you need to specify the reason why you want to reject the hold request. You can select the appropriate rejection reason when you have defined the reasons for the Rejected status of the C1-HoldRequest business object in the Status Reason screen.

The system will not allow you to approve, reject or resubmit a hold request submitted by you.

Procedure

To reject a hold request:

Do either of the following:

If you want to	Then
Reject a hold request through the Hold Request screen	Search for the hold request in the Hold Request screen. In the Search Results section, click the link in the Hold Request Information column corresponding to the hold request which you want to review.
Reject a hold request from the To Do List screen	Click the Menu link in the Application toolbar. A list appears. From the Main menu, select To Do and then click To Do List. The To Do Type for User Search window appears. Enter C1-HLDAP in the To Do Type field. Click the Search button corresponding to the To Do Type field. The To Do List screen appears. Select the Open option from the Filter by list to view all unassigned To Dos. Click the link in the Message column corresponding to the To Do of the hold request that you want to review.

If you want to

Then

Reject a hold request through the Hold Request screen

Search for the hold request in the Hold Request screen.
In the Search Results section, click the link in the Hold Request Information column corresponding to the hold request which you want to review.

Reject a hold request from the To Do List screen

Click the Menu link in the Application toolbar.

A list appears.
From the Main menu, select To Do and then click To Do List.

The To Do Type for User Search window appears.
Enter C1-HLDAP in the To Do Type field.
Click the Search button corresponding to the To Do Type field.

The To Do List screen appears.
Select the Open option from the Filter by list to view all unassigned To Dos.
Click the link in the Message column corresponding to the To Do of the hold request that you want to review.

The Hold Request screen appears.

Review the hold request details.

Click the Reject button in the Hold Request zone.

The Reject Hold Request window appears. It contains following fields:

Field Name	Field Description	Mandatory (Yes or No)
Status Reason	Used to indicate the reason why you want to reject the hold request.	Yes
Comments	Used to specify additional information while rejecting the hold request.	No

Note: The Reject button appears when:

The hold request is in the Approval In Progress status.
A user with the approval To Do role is reviewing the hold request.

Select the rejection reason from the Status Reason list.
Click Save.
The status of the hold request is changed to Rejected.

Related Topics

For more information on...	See...
How to search for a hold request	Searching for a Hold Request
Hold Request screen	Hold Request (Used for Searching)
Hold Request zone	Hold Request