Search Payment Agreement Request

The Search Payment Agreement Request zone allows you to search for a payment agreement request using various search criteria. This zone contains the following two sections:

  • Search Criteria - The Search Criteria section contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Search By Used to indicate whether you want to search for a payment agreement request using request or bill details. The valid values are:
    • Request Details

    • Bill Details

    Note: By default, the Request Details option is selected.
    Yes
    Payment Agreement Request ID Used to search a particular payment agreement request.
    Note: This field appears when you select the Request Details option from the Search By list.
    No
    Created From Used to search payment agreement requests which are created from a particular date onwards.
    Note: This field appears when you select the Request Details option from the Search By list.
    No
    To Used to search payment agreement requests which are created till a particular date.
    Note: This field appears when you select the Request Details option from the Search By list.
    No
    Payment Agreement Request Type Used to search payment agreement requests which are created using a particular payment agreement request type.
    Note: This field appears when you select the Request Details option from the Search By list.
    No
    Status Used to search payment agreement requests with a particular status. The valid values are:
    • Active

    • Approval In Progress

    • Broken Promise

    • Draft

    • Kept Promise

    • Rejected

    • Return to Submitter

    Note: This field appears when you select the Request Details option from the Search By list.
    No
    Account ID Used to search for unpaid bills of a particular account.
    Note:

    This field appears when you select the Request Details option from the Search By list.

    You can search for a account ID by clicking the Search (The Search Icon) icon corresponding to the field.

    No
    Person ID Used to search the person ID based on which you want to search for bills of a person.
    Note:

    This field appears when you select the Request Details option from the Search By list.

    You can search for a person ID by clicking the Search (The Search Icon) icon corresponding to the field.

    No
    Bill ID Used to search a particular bill.
    Note:

    This field appears when you select the Bill Details option from the Search By list.

    You can search for a bill by clicking the Search (The Search Icon) icon corresponding to the field.

    No
    Bill Date From Used to search bills which are created from a particular date onwards.
    Note: This field appears when you select the Bill Details option from the Search By list.
    No
    To Used to search bills which are created till a particular date.
    Note: This field appears when you select the Bill Details option from the Search By list.
    No
    Alternate Bill ID Used to search a particular bill using the alternate bill ID.
    Note: This field appears when you select the Bill Details option from the Search By list.
    No
    Note: You must specify at least one search criterion while searching for a payment agreement request.
  • Search Results - On clicking the Search button, the search results appear based on the specified search criteria. The Search Results section contains the following columns:

    Column Name Column Description
    Create Date/Time Displays the date and time when the payment agreement request was created in the system.
    Payment Agreement Request Information Displays information about the payment agreement request.
    Note: It has a link. On clicking the link, the Payment Agreement Request screen appears where you can view the details of the respective payment agreement request.
    Schedule Amount Displays the amount that the customer has agreed to pay on the scheduled date.
    Status Indicates the status of the payment agreement request. The valid values are:
    • Active

    • Approval In Progress

    • Broken Promise

    • Draft

    • Kept Promise

    • Rejected

    • Return to Submitter

    Last Updated Date/Time Displays the most recent updated date and time of the payment agreement request.
    Total Unpaid Amount Displays the total unpaid amount for debit bills.
    Note: Total Unpaid Amount should be equal to total Schedule Amount.
    Person Information Displays information about the person. In addition, this column has a context menu which helps in navigating to other screens in the application.
    Note: It has a link. On clicking the link, the Person screen appears where you can view the details of the respective person.
    Account Information Displays information about the account. In addition, this column has a context menu which helps in navigating to other screens in the application.
    Note: It has a link. On clicking the link, the Account screen appears where you can view the details of the respective account.
    Note: Pagination is used to display limited number of records in the Search Results section. You can use the navigation links, such as Previous and Next to navigate between pages.

Related Topics

For more information on... See...
How to search for a payment agreement request Searching for a Payment Agreement Request
How to create a payment agreement request Creating a Payment Agreement Request
How to view the details of a payment agreement request Viewing the Payment Agreement Request Details