Searching for a Refund or Write Off Request

Prerequisites

To search for a refund or write off request, you should have:

  • Refund or Write Off request types defined in the application

Procedure

To search for a refund or write off request:

  1. Click the Menu link in the Application toolbar.
    A list appears.
  2. From the Main menu, select Accounting and Receivable and then click Refund/Write Off Request.
    A sub-menu appears.
  3. Click the Search option from the Refund/Write Off Request sub-menu.
    The Refund/Write Off Request screen appears.
  4. Enter the search criteria in the Search Refund/Write Off Request zone depending on whether you want to search for a refund or write off request.
    Note: ORMB search engine supports wildcard search, where you can substitute the percentage (%) symbol as a stand in for any word or letter in a search criteria. You can use the '%' wildcard character in all input fields except the date and ID fields. The '%' wildcard character is suffixed automatically at the end of the partial search criteria. Therefore, you may or may not specify the wildcard character at the end of the partial search criteria. However, you have to prefix the wildcard character manually wherever required.
  5. Click Search.
    A list of refund or write off requests that meet the search criteria appears in the Search Results section.

Related Topics

For more information on... See...
Refund/Write Off Request screen Refund/Write Off Request
Search Refund/Write Off Request zone Search Refund/Write Off Request