Unapplying an Offset Request

There might be situations when an incorrect offset request is processed in the system. In such case, the system provides you with an ability to unapply (i.e. cancel) the offset request. However, note that you can cancel an offset request when the offset request is in the Processed status.

Prerequisites

To cancel an offset request, you should have:

  • Reasons defined for the Unapplied Offset status of the C1-OffsetRequest business object in the Status Reason screen

Procedure

To cancel an offset request:

  1. Search for the offset request in the Offset Request screen.
  2. In the Search Results section, click the link in the Offset Request Information column corresponding to the offset request that you want to cancel.
    The Offset Request screen appears.
  3. Click the Unapply button in the Offset Request zone.

    The Unapply Reason window appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Unapply Reason Used to indicate the reason why you want to cancel the offset request. Yes
    Comments Used to specify additional information while canceling the offset request. No
    Note: The Unapply button appears when the offset request is in the Processed status.
  4. Select the reason for canceling the offset request from the Unapply Reason list.
  5. Click Save.

    The system behaves in the following manner:

    If... Then...
    The number of transfer or offset adjustments does not exceed the online record process limit (which is defined in the C1-DFRUNAPLY algorithm) The system cancels the frozen transfer or offset adjustments immediately and then changes the status of the offset request to Unapplied Offset.
    The number of transfer or offset adjustments exceeds the online record process limit (which is defined in the C1-DFRUNAPLY algorithm) The system changes the status of the offset request to Defer Unapplied. On executing the Offset Request Periodic Monitor (C1-OFSRQ) batch, the system considers the offset requests which are in the Defer Unapplied status. The system then cancels the frozen transfer or offset adjustments of the offset request and changes the status of the offset request to Unapplied Offset.

Related Topics

For more information on... See...
How to search for an offset request Searching for an Offset Request
Offset Request screen Offset Request (Used for Viewing)
Offset Request zone Offset Request