Event Notifications

The Event Notifications zone displays the notifications that are created for an event. It contains the following columns:

Column Name

Column Description

Notification Type

Indicates the type of notification sent when the event is triggered. The valid values are:

To Do
Customer Contact

Notification Information

Displays information about the notification. The system behaves in the following way:

If...	Then...
Notification Type is To Do	On clicking the link, the To Do Entry screen appears where you can view the details of the respective To Do.
Notification Type is Customer Contact	On clicking the link, the Customer Contact screen appears where you can view the details of the respective customer.

Note:

If a delinquency event type is created for terminating an individual membership, the system creates an outbound message whenever the respective event is triggered. Simultaneously, the system also creates an entry related to the outbound message in the Log zone.

The Events Notifications zone does not appear by default. It appears when you click the Broadcast ( The Broadcast Icon ) icon corresponding to an event in the Events zone.