Holding a Delinquency Process

Prerequisites

To hold a delinquency process, you should have:

  • Status reasons defined in the application.

Procedure

To hold a delinquency process:

  1. Search for the delinquency process in the Delinquency Process Search screen.
  2. In the Search Results section, click the link in the Delinquency Process Information column corresponding to the delinquency process that you want to hold.
    The Delinquency Process screen appears.
  3. Click the Hold button in the upper right corner of the Delinquency Process Information section.

    The Initiate Hold for Delinquency Process window appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Delinquency Process Information Displays information about the delinquency process. Not applicable
    Hold Start Date Used to indicate the date from when the hold is effective for the delinquency process.
    Note:

    The hold start date cannot be greater than the hold end date.

    By default, the system date appears in this field.

    		 Not applicable
    Hold End Date Used to indicate the date till when the hold is effective for the delinquency process.
    Note: The hold end date cannot be earlier than the hold start date
    		 Yes
    Status Reason Used to indicate the reason why you want to hold the delinquency process. Yes
    Comments Used to specify additional information about the hold. No
    Tip: Alternatively, you can hold a delinquency process by clicking the Hold (The Hold Icon) icon in the Hold column corresponding to the delinquency process.
    Note: The Hold button appears when the status of the delinquency process is either Initiated, Delinquency In Progress, or Pending Termination.
  4. Select the reason for hold from the Status Reason list.
  5. Enter the comments in the Comments field, if required.
  6. Click Save.
    The status of the delinquency process is changed to On Hold.

Related Topics

For more information on... See...
How to search for a delinquency process Searching for a Delinquency Process
Delinquency Process screen Delinquency Process (Used for Viewing)