Organizational roles are created within the context of a specific organization. They are only available to users who are part of that organization. An organizational role only applies to the owning group that matches that specific organization.
For example, we may have an organization and an owning group hierarchy such as:
Products -> Desktop Apps -> Spreadsheets
If User 1 is granted the organizational role for Desktop Apps, User 1 it also is granted access for the Desktop Apps owning group and the internal audience but is not granted access to Products or Spreadsheets owning groups/internal audience.
The user or an organization the user belongs to must be explicitly granted an organization role for those other owning groups to grant access to them.
Once you create an organizational role, you can do the following:
Assign it to the organization under which you created it in the Organizations window. The role is then automatically assigned to all users who belong to that organization.
Assign it to any individual user who is a member of the organization to which the role belongs. In this case, other members of the organization do not automatically inherit the role’s properties.
To work with Organizational Roles:
Using the BCC, navigate to Personalization > Internal Users.
In the Show box, choose Organizations and Roles from the dropdown.
Click on the Organizations and Roles folder. Roles for each organization are displayed beneath that folder.
