Service Administration User Interface Option

Option Type

UI Field Name

ServiceEscalationAllowEscalate

Segment

Allow Contact Us

ServiceEscalationCSSUseExternal

Segment

Use CSS

ServiceEscalationCSSURL

Segment

External CSS URL [if ServiceEscalationCSSUseExternal is set to External]

ServiceEscalationCSS

Segment

CSS field [if ServiceEscalationCSSUseExternal is set to Internal]

ServiceEscalationMethod

Segment

Service escalation method

ServiceEscalationEmail

Segment

Service escalation email address [if escalation method is email]

ServiceEscalationPrefillFields

Segment

Pre-fill profile fields

ServiceEscalationShowAdditionalInfo

Segment

Show Additional Info to User

ServiceEscalationShowTerms

Segment

Show Escalation Terms

ServiceEscalationShowProblemCategory

Segment

Show Problem Category

 
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