Depending on your security access role (see Security Access in the ATG Control Center), you may be able to view and work with visitor profiles through both the Users window and the People and Organizations > Profile Repository window.

The Users window is designed for business users. It shows a subset of information that is contained in the profile repository. When you add, edit, or delete information in the Users window, you are in effect making these changes to the profile repository as well. For example, if you edit a value in the Users window (changing a visitor’s marital status to “married,”), the change also appears in the Profile Repository window. The reverse, however, is not always true; when you add or edit certain properties through the Profile Repository window, your changes do not appear in the Users window until you restart the ATG server to which the ATG Control Center is attached.

The same caveat applies to the Organizations and Roles windows (see the next section). It is highly recommended that you use these windows rather than the Profile Repository window to add or edit user directory items.

 
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