The agent-facing server has access to the same customer-facing information, with the addition of agent-specific repositories.

With agent-facing server configurations the JTDataSource references its own schema rather than the one used by the customer-facing server. In addition to the JTDataSource, agent-facing servers use a JTDataSource_production data source. This JTDataSource_production data source references all operational data, which includes profiles, orders, tickets, and inventory data.

The catalog may still continue to uses the ProductCatalogSwitchingDataSource component.

Customer and Agent-Facing Server Configuration

For additional information on Core Commerce architecture, refer to the Core Commerce Programming Guide.

Note: The features available with Core Commerce’s B2B module will not function correctly within Commerce Service Center.