This form handler contains Commerce Service Center-specific UI handlers and extensions of the PurchaseProcessFormHandler.

Form Handler

atg.commerce.csr.order.appeasement.AppeasementFormHandler

Components

/atg/commerce/custsvc/appeasement/AppeasementFormHandler.properties

This form handler uses the following properties and components:

Components

Description

handleApplyAppeasementRefunds

This handler initializes the appeasement refund payment options.

handleCancelAppeasement

This handler cancels the appeasement.

handleSendConfirmationMessage

This handler sends a confirmation email to the customer indicating the status of the appeasement.

handleSubmitAppeasement

This handler submits the current appeasement, and on successful completion of the appeasement issues the refund and marks the appeasement as complete.

handleValidateAppeasementValues

This handler validates the amount entered for the payment options to verify they don’t exceed the value of the appeasement and that the allocations to the refund methods match the value of the appeasement .

For more information on this form handler, refer to the ATG API Reference for Commerce Service Center.


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