Configuring E-mail
Copyright © 1997, 2016 Oracle and/or its affiliates. All rights reserved.
Legal Notices
Commerce Service Center Installation and Programming Guide
Documentation Home
Feedback
Highlighting
Prev
Next
Contents
Search
Introduction
Audience
Documentation Conventions
Related Documents
Before You Begin
Browser and Environment Requirements
Commerce Service Center Server Architecture
Customer-Facing Server Configuration
Agent-Facing Server Configuration
Installing and Configuring the Commerce Service Center Server
Requirements for Commerce Service Center
Database and Schema Requirements
Installing with the Configuration and Installation Manager
Repositories
Using IDGenerators
Understanding Lock Management
Accessing Commerce Service Center
Working with Multiple Sites
Enabling Multisite
Configuring the Default Site
Configuring the Default Site Icon
Configuring a Site Icon
Configuring Shareables
Configuring Order and Profile Search
Order and Profile Search Overview
Configuring Order and Profile Search
Order and Profile Search Components
Indexing Methods
Configuring Text Search Database Environments
Creating Indexes in IBM DB2 Environments
Creating Indexes in MSSQL Environments
Performing Indexing Administration
Preloading the Index
Changing Default Incremental Indexing Schedules
Scheduling Indexing
Performing a Manual Re-Index
Adding Properties to the Index
Configuring Catalog Search
Catalog Search with MDEX Engine Prerequisites
Using Live Indexing and MDEX Catalog Search
Overview of Catalog Search with MDEX
Initiating an MDEX Catalog Search Request
Determining Content URI
Filtering the Requests
UI Page Fragments
Encoding Framework URL
Defining Navigation Actions
CSRInvokeAssembler
Setting the Agent Profile
Configuring an MDEX Catalog Search
Catalog Search Servlet Beans and Form Handlers
Content Request URL Droplet Servlet Bean
Content Item Results Droplet
Paging Droplet
Site Scope Form Handler
Configuring Auto-Suggestions
Implementing Auto-Suggestions
Displaying Auto-Suggestions
Working with MDEX Breadcrumbs
Customizing Search Results
Catalog Search Page Fragments
Using MDEX Engine Resourced Values
Displaying Alternate Content
Configuring Oracle for SQL Catalog Searching
Programming Commerce Service Center
Using the CSRConfigurator Component
Working with Wish and Gift Lists
Modifying Gift List Forms
Rendering Gift Lists
Displaying Gift List Information
Configuring Gift List Search
Gift List Form Handlers
CSRGiftlistFormHandler
GiftlistTableFormHandler
Auditing Gift Lists
Issuing Returns, Exchanges, Refunds and Appeasements
Providing Appeasements Access
Commerce Service Center-Specific Return Components
Return Form Handler
Is Item Returnable Droplet Servlet Bean
Order Is Returnable Droplet Servlet Bean
Prepare Replacement Order Pipeline
Working with Exchange Orders
Exchange Calculators
Tiered Pricing and Exchanges
Applying Promotions to Exchange Orders
Commerce Service Center-Specific Appeasement Components
Appeasement Form Handler
Start Appeasement Form Handler
Get Appeasement Order Balance Droplet Servlet Bean
Get Appeasement Shipping Balance Droplet Servlet Bean
Get Order Appeasements Droplet Servlet Bean
Get Total Amount Of Appeasement By Type Droplet Servlet Bean
Is Appeasement Pending Approval Droplet Servlet Bean
Load Appeasement Droplet
Order Is Appeasable Droplet Servlet Bean
Create Appeasement Pipeline
Settle Approved Appeasement Pipeline
Submit Appeasement Pipeline
Working with Scheduled Orders
Configuring Scheduled Orders
Enabling and Disabling Scheduled Orders
Configuring Price Lists
Customizing Scheduled Orders
Scheduled Order Form Handler
Displaying Scheduling Information
Scheduled Order Components
Scheduled Orders Pipeline Additions
Issuing Promotions
Providing Promotions Browser Access
Customizing Gift with Purchase Promotions
Gift With Purchase Page Fragments
Returns and Exchanges of Gifts with Purchases
Reconciling Gift with Purchase Orders
Using Order Approvals
Configuring Order Approval
Enabling the Order Approval Process
Setting Global Appeasement Limits
Modifying Individual Appeasement Limits
Providing Approval Authorization
Servlet Beans and Form Handlers for Approving Orders
Setting Up Internal Access Control
Access Control Overview
Default Internal User Access Control Configuration
Access Controllers
Commerce Service Center Roles
Controlling Site Access
Creating Agent Profiles
Creating a New Agent Role
Creating a New Agent Profile
Customizing the Default Landing Page
Configuring E-mail
Customizing E-Mail
Configuring E-mail Notifications
Configuring New Passwords
Configuring Order Confirmation E-Mails
Configuring E-Mail Templates
Using Catalogs and Price Lists
Configuring Current Catalog and Price Lists
Using the Current Catalog
Using the Current Price List
Defining the Default Catalog
Defining the Default Price List
Setting the Pricing Locale
Specifying Quick Access Catalogs and Price Lists
Understanding Environment Monitoring
Overview of Environment Monitoring
Environment Monitoring Components
CSREnvironmentTools
CSREnvironmentMonitor
CSREnvironmentConstants
EnvironmentChangeFormHandler, ChangeOrder
Ticket Disposition Monitoring
EnvironmentTools
Environment Management and Site Context
Pricing in Commerce Service Center
Loading Orders and Pricing
Determining if Orders are Modifiable
Determining if Orders are Submitted
Price Lists and Pricing
Automatic Removal of Items
Promotions
Incomplete Orders or Schedule Order Templates
Submitted Orders
Determining the Correct PricingModelHolder
Configuring Manual Pricing Adjustments
Working with Shipping and Payment Groups
Shipping Group Page Fragments
Working with Shipping Group Page Fragments
Customizing a Shipping Group Type
Payment Group Page Fragments
Working with Payment Group Page Fragments
Customizing a Payment Group Type
Limiting Amounts for Payment Groups
Copying Payment Group Types
Configuring Shipping Addresses
Configuring Return Shipping Addresses
Shipping and Payment Group Servlet Beans and Form Handlers
Available Priced Shipping Methods Droplet Servlet Bean
CSRShippingGroupFormHandler
CSRPaymentGroupFormHandler
Configuring In-Store Pickup
Enabling In-Store Pickup
Setting Distances for Searches
Setting Recipient Authorization for In-Store Pickup
Displaying the Cash Payment Group
Working with Addresses
Enabling and Disabling Copies
Disabling Address Sharing
Working with Submitted Orders
Modifying Submitted Orders
Handling and Fulfillment
Fulfillment Notification for Order Modifications
Cloning Orders
Cloning Pipeline Chains
Cloning Core Classes
Extending Objects for Cloning
Configuring Scenarios
Using Scenarios
Configuring Scenario Events
Working with Scenario Managers
Configuring Process Editor Servers
Configuring the Customer-Facing Scenario Manager
Configuring the Agent-Facing Scenario Managers
Reporting and Logging
Commerce Service Center Reporting Framework
Data Collection Overview
Loader Pipeline Overview
Configuring Audit Logging
Viewing Audit Logs
Adding a New Agent Audit Log Record
Disabling Audit Logging Events
Using Window Scoped Failover
Adding Additional Components
Appendix A: Commerce Service Center Access Rights
Appendix B: CIM Configuration Components
Available Added Functionality
Server Instances
Add On Modifications
Data Source Configuration
JTDataSource for Agent
JTDataSource for Production
Switching Data Source
Profile and Order Searches with Switching Environments
CIM File Configuration
Production Server File Configurations
Agent Server File Configurations
Prerequisites for Running CIM
Running CIM
Index
Search Terms