Your business may use a loyalty program with your shoppers, for example, shoppers gather points when purchasing certain items from your site or reaching a cumulative order total from their purchases. They can then redeem those points by choosing items from a separate loyalty program catalog.

The system maintains information on loyalty point totals for each shopper. The details on a specific shopper’s points can be found on the shopper’s customer profile page. For more information, see the View customer results section.

A shopper creates an order by choosing items from the loyalty catalog just as she/he would from the regular site requiring a credit/debit card payment option. The shopper’s total for the loyalty order is deducted from the shopper’s loyalty point total.

For more details, see the Work with Loyalty Programs chapter in Extending Oracle Commerce Cloud.