Your business may establish custom properties for commerce line items in your catalog (for example, engraving for a watch or piece of jewelry, or personalizing of a mug). However, because of the nature of these dynamic commerce item properties, all available properties may be displayed even if the properties do not apply to the product (for example, engraving for a camera). Best practices include creating titles for the custom properties to distinguish one from the other (for example, Watch – Engraving or Mug – Personalize). For more information, contact your internal business resources for details.

When these custom properties are available, a Customize link is displayed under the product. Clicking the link displays all the properties. You can then assign values to these properties.

Ensure that you assign values only to relevant properties; even properties which do not apply are displayed.

In addition to the properties, a Use these properties for all the items option is provided. This option is displayed only if there is more than one quantity for a product. If this option check box is cleared, the item can be split into multiple items of one quantity each. All of the new items can have different values for the customization properties.

For example, a shopper is buying three mugs, and a custom commerce item property called Cup Caption has been created. If the option check box has been cleared, you see that the customization properties are repeated three times, once for each mug. You can provide different captions for each of the shopper’s mugs. Once completed, there are now three different items in the cart with one quantity each, instead of the initial one item with three quantities.