There may be cases where a shopper places an order that requires no payment. This situation could occur because of, for example, an introductory promotion. The system is able to process these orders. In addition, your business may choose to collect information on these orders.

For information on setting up your business to accept zero-cost orders, see the Support zero-cost orders section in Extending Oracle Commerce Cloud.

If the order results in a zero order total, the Payment Details section does not display the typical fields required when collecting payment option information. Instead, the Payment Due line shows the zero balance. A link displaying Enable Payment Details appears to the right of the section.

Click the Enable Payment Details link to display the fields for the information your business wants to collect. The type of information varies and can be set up in the administration UI.

Click the Disable Payment Details link if no additional information collection is required.