Feature Summary

Impact to Existing Processes Definitions
  • Larger scale: These features have a higher potential impact on users due to their complex designs. Focus your acceptance testing on these features.
  • Small scale: These features have minimal impact on users and typically involve minor changes to fields, validations, or programs.
  • Report: These features have minimal impact on users and include new or modified, Oracle-delivered, ready-to-run reports.
  • None: These features are not delivered enabled. These features will need steps to use. You can choose if and when to enable them.

Download feature summary table.

Module Feature Delivered Enabled Impact to Existing Processes Action to Enable
Maintenance AI Agent: Maintenance Advisor No None Setup Required
Maintenance Capital Project Automatic Asset Generation for Expense and Inventory Destination Costs No None Setup Required
Maintenance Monitor Equipment Condition Using Tracked Sensor Values No None Setup Required
Maintenance Redwood: Enable My Maintenance Work by Organization No None Opt In
Maintenance Redwood: Use Direct Work Order Procurement in Maintenance Supervision No None Opt In plus Setup
Maintenance Redwood: Capture and Report Additional Details for Operation Resources and Material Transactions in My Maintenance Work Yes Larger scale None
Maintenance Redwood: Default Supply Subinventory and Locator Based on Item During Material Transactions in My Maintenance Work Yes Larger scale None
Maintenance Redwood: Manage Asset Failure Information in Maintenance Supervision Yes Larger scale None
Maintenance Redwood: Manage Work Orders Created with Outside Processing Supplier Operations Yes Small scale None
Maintenance Redwood: Manage Work Orders That Have A Project And Task Yes Small scale None
Maintenance Redwood: Review Service History in Maintenance Supervision Yes Larger scale None
Service Logistics Account for Service Costs No None Setup Required
Service Logistics Depot repair RMA List and Detail View in DCS Portal No None Setup Required
Service Logistics One of your ideas has been delivered from your suggestion.Redwood: Create Charges Based on Estimate No None Setup Required
Service Logistics Redwood: Receive Transfer Orders and Purchase Orders in Field Service Cloud that are Created in Service Logistics No None Setup Required
Service Logistics Redwood: Service Logistics Landing Page Enhancements No None Setup Required
Service Logistics Transition from SOAP to REST for Order Management Integration No None Setup Required
Service Logistics Redwood: Default Bill-to Information from Service Request and Work Order for Service Charges Yes Small scale None
Service Logistics Redwood: Search for Item by Description in Service Logistics UIs Yes Small scale None
Service Logistics One of your ideas has been delivered from your suggestion.Redwood: Support Purchase of Third-Party Services and Material Yes Small scale None
Service Logistics Redwood: Use Generative AI for Service Estimates Yes Small scale None