1. How do I set up candidate messaging?
  2. Workflow to Set Up Two-Way WhatsApp Communications

Workflow to Set Up Two-Way WhatsApp Communications

Here are the steps to set up two-way WhatsApp communications when Recruiting Booster is enabled. This enables the hiring team to send and receive WhatsApp messages to and from external candidates.

Required Tasks

  1. Enable Redwood for Messaging in Recruiting
  2. Opt in to Recruiting Booster
  3. Add a WhatsApp Messaging Provider Account
  4. Test Outbound WhatsApp Message
  5. Set Limits for Outbound Messages and Enable WhatsApp Communications
  6. Configure List of Countries to Send WhatsApp Messages
  7. Set Up WhatsApp Templates
    1. Create WhatsApp Templates
    2. Add Template Translations
    3. Send WhatsApp Templates for Approval
    4. Associate WhatsApp Templates with Content Library Items
    5. Get WhatsApp Template Statuses
  8. Configure the Profile Option to Read WhatsApp from a Given Start Date
  9. Run the Scheduled Process for Inbound Messages

Additional Tasks

You can perform these tasks as required: