Multi Cancel/Rebill
The Multi-Cancel/Rebill transaction is used to cancel / rebill (and freeze) one or more bill segments linked to a contract.
Note: You would typically use this transaction when something has
been wrong for an extended period of time. For example, if the customer
was assigned the wrong rate when they first started service, you would
correct the customer's rate using Contract - Rate Info and then use this transaction to cancel
/ rebill the customer's historical bill segments.
The following topics describe how to use this transaction.
Related Topics:
Parent Topic: Billing