Viewing Error Messages

Procedure

To view the error messages logged for a transaction:

  1. Search for the transaction which is in the Invalid or Error status in the Transaction Details screen.
  2. In the Search Results section, click the Broadcast (The Broadcast Icon) icon corresponding to the transaction whose error messages you want to view.
    The Transaction Error Messages zone appears.
  3. View the error messages in the Transaction Error Messages zone.
    Note: The Transaction Error Messages zone appears for transactions which are in the Invalid (INVL) status only when the errors occur while executing the Validate Transaction and Derive Price Item (C1-TXNIP) batch. It does not appear when the errors occur while executing the Price Item Pricing Verification (C1-TXNVP) or Service Quantity Calculation (C1-TXNSQ) batch.

Related Topics

For more information on... See...
How to search for a transaction Searching for a Transaction
Transaction Error Messages zone Transaction Error Messages