Room Management Workspace

PARAMETERS

ROOM MANAGEMENT

- - Functions - -

Component Suites

Activate component Room Functionality

Discrepant Rooms

Activate Discrepant Room Functionality. Ability to track discrepancies between the status of a room according to the Front Office compared with that of Housekeeping.

Housekeeping Task Scheduling

Activate the Housekeeping Task Scheduling functionality

Advanced Task Scheduling

Task Scheduling based on Rate Codes, Specials, Market Codes and VIP

Inspected Status

Activate the Room Status called Inspected

Out Of Order

Activate Out Of Order Functionality

Out Of Service

Activate Out of Service Functionality

Pickup Status

Activate Pickup Functionality

Room Conditions

Activate Room Conditions Functionality

Task Sheets

Activate Task Assignment Functionality

Task Companion Timer

Display Timer in the Task Companion

Ability to have Additional Task Sheets Generated.

Additional Task sheets to be created during the Generate Automatic Task Assignment process. When the 'No Service Task Sheet' option is selected, an additional Task Sheet will be created that contains all rooms that are not scheduled for service. When the 'Do Not Disturb Task Sheet' option (available when Function GUEST SERVICE STATUS is active) is selected, all Rooms that are set to Do not Disturb via the Guest Service Status screen will be assigned to a separate Task Sheet. Leaving this setting blank keeps the original Task Assignment functionality.

Guest Service Status

Set Guest Service requests for an occupied room.

Maintenance

Activate the Room Maintenance Functionality

Queue Rooms

Activate the Queue Reservations Functionality.

- - Parameters - -

Connecting Rooms

Activate Connecting Rooms

Housekeeping Sections

Housekeeping Sections

Task Companion Assistance

Controls if the ability to send Notifications from the Task Companion is allowed

- - Settings - -

Housekeeping Credits

Use Credit Assignments in Housekeeping

Task Companion Traces

Select department(s) associated to Housekeeping Traces for displaying current business date traces within the Task Companion

Update Occupied Room Status

The housekeeping module of the night audit procedure will update all vacant rooms with a higher room status in the hierarchy to the status selected here. If no status is selected then the room status of vacant rooms will not be changed. The room status hierarchy is either Dirty->Clean->Pickup->Inspected(when Inspected active) or Dirty->Pickup->Clean (when Inspected not active).

Update Vacant Room Status

ROLES / TASK PERMISSIONS

Inventory >

Manage Accommodations>

Housekeeping Tasks

Housekeeping codes

Housekeeping Attendants

Room Types

Housekeeping Schedules

Room Class

Room Conditions

Rooms

Bed Types

Out of Order/Service Reasons

Housekeeping Sections

Room Maintenance

Functional Space Management>

Function Space Typesn

The Room Management function provides crucial, up-to-the-minute information about room status, location, availability, task sheets, and related topics. It allows you to generate daily task sheets for attendants and update the status of rooms after the attendant services them. The Room Management Workspace is available under the Inventory menu.

Note: When logged into a Hub, selecting a Property in any of the Room Management jumps automatically populates all of the jumps with the selected Property. The selected Property remains in all of the jumps for as long as you remain in Room Management or until you change the Property.

Workspace Functions	Description
Housekeeping Forecast	Displays anticipated occupancy percentages, arrival rooms, stayovers, departure rooms, adults in-house, and children in-house.
Heartbeat	Provides up-to-the-minute housekeeping and property information on room availability, room status, reservations, and other factors.
Room Discrepancies	Allows you to update room status discrepancies that exist between the Front Office and Housekeeping, for example, when a reservation shows occupied, but housekeeping finds the room vacant.
Housekeeping Board	Displays housekeeping room information at a glance and provides the ability to update room status. The Housekeeping Board includes room numbers, room status, service requests, locations, and other information of importance to housekeeping services.
Floor Plan	Provides visual information of floor layouts and the ability to update room status.
Room Maintenance	Allows you to create and display maintenance requests by date and reason.
Room Conditions	Allows you to assign room condition codes to rooms, for example, to designate rooms that are available for show, rooms that are set aside for special housekeeping attention, or rooms that are to be treated differently for any other reason.
Out of Order	Allows you to change the status of a room to or from Out of Order and define a period of time, reason code, and return status. Out of Order rooms are removed from property availability.
Out of Service	Allows you to change the status of a room to or from Out of Service and define a period of time, reason code, and return status. Out of Service rooms are included in room availability to be sold.
Site Plan	Displays images of the property, amenities, or other physical structures/locations.
Task Sheets	Allows you to view, edit, and generate housekeeping assignments for attendants.
I Want To...Generate Task Sheets	Allows you to create Task Sheets identifying tasks, resources, room criteria, and other information used for managing attendants and workloads.
I Want To...Go to Reports	Displays the Report Destination screen for printing, emailing, faxing, or previewing Housekeeping reports.