Identify and Remove a Failed DIMM
This is a cold-service procedure that can be performed by a customer. Power down
the server completely before performing this procedure.
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Gain access to the DIMMs by preparing the server for service and removing the
top cover.
See Preparing for Service.
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Remove the air baffle by lifting it straight up and out of the system.
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Identify and note the location of the failed DDR4 DIMM by pressing the Fault
Remind button on the motherboard.
Failed DDR4 DIMMs display an amber LED on the motherboard.
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To remove the failed DIMM, rotate both DIMM socket ejectors outward as far as
they will go, then carefully lift the DIMM straight up to remove it from the
socket.
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Replace each failed DIMM with either another DIMM of the same rank size
(quad-rank, dual-rank, or single-rank) or leave the socket empty.