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SPARC S7-2 Server Service Manual

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Updated: March 2017
 
 

Identify Faulted Components

You can use LEDs and software to identify faulty components, however, it is best to rely on software to determine if a component is faulty.

The fmadm faulty command displays the list of faults detected by PSH. You can run this command from the host or through the Oracle ILOM fault management shell.

  1. Identify fault LEDs.

    See Front Panel Components and Rear Panel Components.

  2. From the Oracle ILOM prompt, start the fault management shell and type fmadm faulty.

    This example shows how to check for faults through the Oracle ILOM fault management shell. You can also check for faults by typing show faulty at the Oracle ILOM prompt.

    -> start /SP/faultmgmt/shell
    Are you sure you want to start /SP/faultmgmt/shell (y/n)? y
     
    faultmgmtsp> fmadm faulty
    ------------------- ------------------------------------ -------------- -------
    Time                UUID                                 msgid          Severity
    ------------------- ------------------------------------ -------------- -------
    2016-05-02/19:54:29 2782ad0c-91cb-c780-9663-807f0bf806df SPSUN4V-8001-0J MAJOR
     
    Problem Status   : open
    Diag Engine      : fdd 1.0
    System
      Manufacturer   : Oracle Corporation
      Name           : SPARC S7-2
      Part_Number    : 9999991201
      Serial_Number  : 4568BDC0DF
     
    ----------------------------------------
    Suspect 1 of 1
      Fault class  : fault.io.pciex.bus-linkerr-deg
      Certainty    : 100%
      Affects      : /SYS/MB/PCIE_SWITCH1/PCIE_LINK14
      Status       : faulted
      FRU
         Status      : faulty
         Location    : /SYS/MB
         Manufacturer      : Oracle Corporation
         Name              : TLA,MB,TRAY,S7-2
         Part_Number       : 7329819
         Revision          : 01
         Serial_Number     : 465769T+02xxx03N
         Chassis
            Manufacturer   : Oracle Corporation
            Name           : SPARC S7-2
            Part_Number    : 9999991201
            Serial_Number  : 4568BDC0DF
         Resource Location : /SYS/MB/PCIE_SWITCH1/PCIE_LINK14
     
    Description : An IO interconnect has trained at a slower speed than
                  intended.
      
     
    Response    : No automated response.
     
    Impact      : System performance may be affected.
    
    Action      : Use 'fmadm faulty' to provide a more detailed view of this
                  event. Please refer to the associated reference document at
                  http://support.oracle.com/msg/SPSUN4V-8001-0J for the latest
                  service procedures and policies regarding this diagnosis.
      
    faultmgmtsp>
     
     
    

    In this example, a fault is displayed that includes these details:

    • Date and time of the fault (2016-05-03/16:01:02).

    • UUID (2782ad0c-91cb-c780-9663-807f0bf806df), which is unique to each fault.

    • Message ID (SPSUN4V-8001-0J), which can be used to obtain additional fault information from Knowledge Base articles.

  3. Use the message ID to obtain more information about this type of fault.
    1. Obtain the message ID from console output (SPT-8000-PX in the example above).
    2. Go to https://support.oracle.com, and search on the message ID in the Knowledge tab, or type the URL from the Action field into a browser.
  4. Follow the suggested actions to repair the fault.
  5. If necessary, clear the fault manually.

    See Clear a Fault Manually.

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