Contents

List of Figures

List of Tables

Title and Copyright Information

About This Guide

• My Oracle Support

1 Oracle Enterprise Communications Broker Overview

• Packet Processing by the Oracle Enterprise Communications Broker
  • Ingress INVITE Processing
    • Identifying Source Context
    • Dial Plan Processing
    • Route Engine Processing
  • Egress Processing
  • Call Handling Example

2 SIP Signaling Management

• The Oracle Enterprise Communications Broker Dial Plan
• Oracle Enterprise Communications Broker Contexts
  • Context Hierarchy
    • Geographic Contexts
    • Corporate Contexts
• Oracle Enterprise Communications Broker Agents
  • Why You Need Agents
  • How to Use Agents
  • Agent Groups
• Oracle Enterprise Communications Broker Routing
  • Recursive Routing
  • Identifying Contacts and Specifying Routes
  • Route Selection
  • Forking
  • Fork Groups
    • Fork Group Assignment
    • Additional Targets
    • Fork Groups Configuration Considerations
      • Configure Fork Groups on Agents
      • Configure Additional Target Groups
      • Configure Fork Groups on a Registrar
      • Configure LDAP for Fork Groups
      • Configure the Global Fork Group Timer
  • Routing and ENUM
  • Route Types and Precedence
  • Active Directory and Oracle ECB Routing
    • LDAP and Oracle ECB Routing
    • LDAP Messages
    • LDAP Failure Events
    • Oracle ECB Limitations using LDAP
    • Configuring LDAP for Routing

3 Registrar and Authentication

• Register Refresh
• Proxy Registrations
• Message Authentication for SIP Requests
  • Authentication
  • SIP Authentication Challenge
    • Authentication Header Elements
  • SIP Authentication Response
  • Authentication Check
• Retrieving Information from Active Directory
  • LDAP and Oracle ECB Authentication
  • Configuring LDAP for Authentication

4 Getting Started

• User and Administrator Access
• Simultaneous Logons
• RADIUS Server Roles and Access Privileges
• Log On to the Web GUI
• Log Off from the Web GUI
• Service Provisioning
  • Service Provisioning Configuration Objects
• Web GUI Tools
  • The User Menu
  • Help
    • Help Topics
  • About This Software
  • The Search Tool
  • Customize the Page Display
  • Tool Tips
• Configuration Tools and Behavior
  • Configuration Wizards
    • Set Boot Parameters Wizard
      • Configurable Boot Loader Flags
    • Set Entitlements Wizard
    • Set Initial Configuration Wizard
      • Configure the System
      • Reconfigure the System
    • Set License Wizard
    • Set Login Banner Wizard
    • Set Time Zone Wizard
    • Upgrade Software Wizard
  • Edit, Copy, and Delete Configurations
  • Configuration States and Behavior
  • Configuration Error Messages
  • Uploading and Downloading Configuration File Elements
  • Using Tag Fields
• Home Tab Operations
  • Add a Dashboard Widget
    • Configure Data Sampling Settings for a Dashboard Widget
• View A Widget That is Not on the Dashboard
• Widgets Page
  • Widgets and Descriptions
  • Command Line Interface Widgets
  • License Widget
  • Display and Clear Alarms
  • Display Users
• Accessibility Features

5 Agent Configuration

• Alphanumeric User Database and Call Routing Entries
• About Traffic Constraints
• Configure a Session Agent
• Configure a Session Agent Group
• Configure ENUM Servers
• Enable ENUM Session Agent Group Matching
• Multi-Hop Agent Ping

6 Dial Plan Configuration

• Dial Pattern Configuration
• Dial Pattern Encoding Characters
• Configure a Dial Plan

7 User Configuration

• Configure a User Entry
• Resolving to the Longest Match in the User Database

8 Using Policy to Refine Routing

• The Redirect Action
• Configuring CNAM Replacement
• Using Policy to Normalize SIP Headers
  • ANI Masking
    • ANI Masking Configurations
• Define a Policy
• Applying a Policy to a Route
• Runtime Routing with Policies in the User Table
• Applying a Policy to the Registrar
• Configurations Using Policy
  • Priority Call Handling
    • Priority Call Configurations
  • Transcoding and the Oracle Enterprise Communications Broker
    • Transcoding Configurations
  • Multiple Outbound Translations
    • Outbound Translation Configurations
  • Routing Action Configurations
    • Deny Route Policy Configurations
    • Stop Recurse Route Policy Configurations
    • Stop Recursion by SIP Response Code
    • Skip Route Policy Configurations

9 Routing Configuration

• Routing Fields
• Route Policy
• Deny Patterns in Route Parameter Syntax
• Loop Sensing for PSTN Calls
• Configure Loop Sensing for PSTN Calls

10 Registrar Configuration

• Registrar Configuration Fields
• Local Subscriber Table
• LST Configuration
  • Configure the Registrar with an LST
  • Edit an LST File
• LST Runtime Execution
• LST Redundancy for HA Systems
• LST File Compression
• LST File Format
  • localSubscriberTable
  • subscriber
• LST Subscriber Hash and Encryption

11 LDAP Client Configuration

• LDAP Configuration Options
• Making Settings
• Configure LDAP Server Access
• LDAP Groups
  • Matching Criteria in LDAP Groups
  • Configure LDAP Groups
• Configure a Routing Query
• Address of Record Configuration Fields
• SIP Authentication Query Configuration Fields
• Replacing the Calling Number in the FROM Header

12 ACL Configuration

• Configure an ACL

13 ECB Sync

• Synchronizing the Registration Cache
  • Enable ECB Sync Operations
• Add an ECB Sync Agent
• ECB Sync Monitoring

14 HMR Configuration

• SIP Header Manipulation
  • Multi-Hop SIP Header Manipulation Rules
  • SIP Header Manipulation Configuration Dialogs
  • SIP Header Manipulation Rules Attributes and Values Reference
  • SIP Header Manipulation Configuration
  • Configure SIP Manipulation
  • Configure a SIP Manipulation Header Rule
  • Configure a MIME Rule
  • Configure a MIME ISUP Rule
  • Configure a MIME SDP Rule

15 Monitoring Tab Operations

• Monitor and Trace
  • SIP Notable Events Summary
    • Display a Notable Events Report
  • SIP Registrations Summary
    • Display a Registrations Report
  • SIP Sessions Summary
    • Display a Sessions Report
      • SIP Message Details
  • SIP Subscriptions Summary
    • Display a Subscriptions Report
  • Ladder Diagrams and Information Display Controls
    • Display a Ladder Diagram
    • Session Summary
      • Display a Session Summary
    • QoS Statistics
      • Display QoS Statistics
  • SIP Monitor and Trace Filter Configuration
  • Search for a Record
    • Search for a Report Record
    • Specify Additional Identifiers
    • Specify Additional Search Options
  • Exporting Information to a Text File
    • Export Report Information to a Text File
• Widgets
  • Agent Status Widget
  • Broker Lookup Widget
  • License Widget
  • Registration Cache Dashboard Widget

16 Troubleshooting and Maintenance

• Audit Logs
  • Secure FTP Push Configuration
  • Configure Secure FTP Push with Public Key Authentication
    • Generate an RSA Public Key
    • Generate a DSA Public Key
    • Import a DSA Public Key
    • Copy the RSA Public Key to the SFTP Server
  • Configure Audit Logging
• System File Management
  • Upload a File
  • Download a File
  • Delete a File
  • Back Up a Configuration File
  • Restore a Configuration File
  • CSV Configuration File Creation
    • Create a CSV Configuration File
  • Automatically Upload Updated CSV Configuration Files
    • Enable Automatic CSV Configuration File Uploads
• Upgrade Software
• System Reboot
• Display Log Files
• Display System Health
• Obtain Support Information

17 Active Directory Modifications

18 Configuration Examples

• Configuration Sequence
  • Initial Agent Configuration
  • Dial Plan Strategies
  • Route Strategies
• Small Enterprise Model
• Large Enterprise Model - v2
• Emergency Dial Configurations
• Alternate Translation Modes
• ENUM Example Configuration

19 Format of Exported Text Files

• Exporting Files
• Session Summary Exported Text File
• Session Details Exported Text File
• Ladder Diagram Exported HTML File

20 SIP HMR (Header Manipulation Rules)

• Guidelines for Header and Element Rules
  • Splitting and Joining Headers
  • Precedence
  • Duplicate Header Names
  • Performing HMR on a Specific Header
  • Multiple SIP HMR Sets
  • MIME Support
  • Manipulating MIME Attachments
  • Escaped Characters
  • New Reserved Word
  • About the MIME Value Type
  • Back Reference Syntax
  • Notes on the Regular Expression Library
  • SIP Message-Body Separator Normalization
  • SIP Header Pre-Processing HMR
  • Best Practices
  • About Regular Expressions
  • Expression Building Using Parentheses
• Configuration Examples
  • Example 1 Removing Headers
  • Example 2 Manipulating the Request URI
  • Example 3 Manipulating a Header
  • Example 4 Storing and Using URI Parameters
  • Example 5 Manipulating Display Names
  • Example 6 Manipulating Element Parameters
  • Example 7 Accessing Data from Multiple Headers of the Same Type
  • Example 8 Using Header Rule Special Characters
  • Example 9 Status-Line Manipulation
  • Example 10 Use of SIP HMR Sets
  • Example 11 Use of Remote and Local Port Information
  • Example 12 Response Status Processing
  • Example 13 Remove a Line from SDP
  • Example 14 Back Reference Syntax
  • Example 15 Change and Remove Lines from SDP
  • Example 16 Change and Add New Lines to the SDP
• Dialog-Matching Header Manipulation
  • About Dialog-Matching Header Manipulations
  • Inbound HMR Challenge
  • Outbound HMR Challenge
  • Built-In SIP Manipulations
• Unique HMR Regex Patterns and Other Changes
  • Manipulation Pattern Per Remote Entity
  • Reject Action
    • SNMP Support
  • Log Action
  • Name Restrictions for Manipulation Rules
  • New Value Restrictions
• Header Manipulation Rules for SDP
  • SDP Manipulation
    • sdp-session-rule
    • sdp-media-rule
    • sdp-line-rule
  • Regular Expression Interpolation
  • Regular Expressions as Boolean Expressions
  • Moving Manipulation Rules
  • Rule Nesting and Management
  • ACLI Configuration Examples
    • Remove SDP
    • Remove Video from SDP
    • Add SDP
    • Manipulate Contacts
    • Remove a Codec
    • Change Codec
    • Remove Last Codec and Change Port
    • Remove Codec with Dynamic Payload
• HMR Import-Export
  • Exporting
  • Importing
  • Using SFTP to Move Files