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• PeopleSoft CRM for Higher Education

  • Getting Started with PeopleSoft CRM for Higher Education

    • PeopleSoft CRM for Higher Education Business Process

    • PeopleSoft CRM for Higher Education Integrations

    • PeopleSoft CRM for Higher Education Implementation

  • Recruiting Students

    • Overview of the Student Recruiting Process

    • Using Prospective Student Import

    • Using the Search/Match Capability

    • Setting Up Search/Match

    • Manually Creating Suspects and Prospects

    • Using Leads and Opportunities for Recruiting

    • Integrating with Campus Solutions

  • Retaining Students

    • Understanding Student Retention

    • Using the Student Status Change Enterprise Integration Point (EIP)

    • Building Audiences from Student Data

  • Using Marketing Center Security

    • Understanding Marketing Center Security

    • Enabling Marketing Center Security

    • Defining Marketing Centers

    • Assigning Marketing Centers

  • Working with the 360-Degree View

    • Understanding the 360-Degree View for CRM for Higher Education

    • Overview of the 360-Degree View for Higher Education

    • Marketing Center Security and the 360 Degree View

  • Service Center for Higher Education

    • Overview of Service Center for Higher Education

    • The Request to Resolve Process

    • Understanding Service Center for Higher Education

  • Populating the CS-Person Profile

    • Populating the CS-Person Profile

    • EIP Configurations