Index

A

ATG Knowledge
accessing, Accessing the ATG Knowledge User Interface
display settings, Configuring ATG Knowledge Display Settings
framework, Using the ATG Knowledge User Interface Framework
modifying pages, Getting Set Up
page layout, Customizing Page Layouts for ATG Knowledge
production environment, ATG Knowledge in Production Environments
rebranding, Re-branding ATG Knowledge
search display, Configuring the Search Results Display
server attachments, Configuring ATG Knowledge Server Attachment Settings
ATG KnowledgeDataWarehouse, Running the ATG KnowledgeDataWarehouse Module
ATG Search Management Console, Configuring Links in the Management Toolbox Panel
ATG Self Service
deploying changes, Working With Solution Class Settings
enabling, Configuring Contribute Tab Settings
scenarios, Scenarios in ATG Knowledge and ATG Self Service
server attachments, Configuring ATG Self Service Server Attachment Settings
ATG Service Administration, Configuring Links in the Management Toolbox Panel
attachment
folders, Initializing Attachment Folders
solutions, Deploying Solution Attachments

C

caching
enabling for security, Enabling Caching for Security
enabling for solutions, Enabling Caching for Entries
custom field attribute, Editing Custom Fields

E

e-mail
default sender, Setting the Default Sender E-mail Address
templates, Creating E-mail Templates
events
JMS, Creating Scenarios and JMS Events, Additional ATG Knowledge Events
scenario, ATG Knowledge Scenario Events

F

field
creating custom, Creating Custom Fields
editing custom, Editing Custom Fields
intrinsic, Editing Intrinsic Fields
security, Editing Custom Fields
framework, Using the ATG Knowledge User Interface Framework
properties, The Framework Interface

G

global
field definitions, Configuring Global Field Definitions
field, creating, Creating Custom Fields
results, Setting Global Results Display

H

helper panel, Configuring Links in the Management Toolbox Panel

I

importing from Primus eServer, Migrating to ATG Knowledge from Primus eServer

J

JMS events, Creating Scenarios and JMS Events

L

language
default, Configuring Solution Language Settings
search options, Search Language Options
solution settings, Configuring Solution Language Settings
locked caching, Configuring Locked Caching for ATG Knowledge and ATG Self Service

M

management toolbox, Configuring Links in the Management Toolbox Panel
messaging, Customizing Scenarios and Messaging
migration
attachments, Migrating Attachments
enabling Primus eServer, Enabling Migration
language settings, Mapping Language Settings
running, Running the Migration Module
search topics, Topic Migration
security, Migration and Security
settings, Specifying Migration Settings
solution classes, Mapping Solution Classes
term, Term Migration
troubleshotting, Troubleshooting Migration
migration, from Primus eServer, Migrating to ATG Knowledge from Primus eServer

N

notes, Configuring Contribute Tab Settings

P

page layout, Customizing Page Layouts for ATG Knowledge
panels, Panel Stacks and Panels
Primus eServer
migrating from, Migrating to ATG Knowledge from Primus eServer
Primus eServer and importing, Migrating to ATG Knowledge from Primus eServer
production environment, ATG Knowledge in Production Environments
prerequisites, Prerequisites:
PublishingWebAgent, Configuring ATG Self Service Server Attachment Settings

R

reports
accessing, ATG Knowledge Reports
ATG Knowledge, ATG Knowledge Reports
security, Security on ATG Knowledge Reports
Summary Service, scheduling, Setting the Reporting Summary Service Schedule
results, global, Configuring the Search Results Display

S

scenarios, Creating Scenarios and JMS Events
actions, ATG Knowledge Scenario Actions
ATG Self Service and, Scenarios in ATG Knowledge and ATG Self Service
configuring, Configuring Process Editor Servers
customizing, Customizing Scenarios and Messaging
events, ATG Knowledge Scenario Events
external, Internal and External Scenarios, Updating External Scenarios
internal, Internal and External Scenarios
search
advanced settings, Configuring Search Solution Formats
display results, Configuring the Search Results Display
langauge options, Search Language Options
solutions, Configuring Search Solution Formats
sorting results, Setting Results Sorting
server attachments
ATG Knowledge, in, Configuring ATG Knowledge Server Attachment Settings
ATG Self Service, in, Configuring ATG Self Service Server Attachment Settings
solution
attachments, Deploying Solution Attachments
class definitions, Configuring Solution Class Definitions
class fields, Configuring Solution Class Definitions
class, creating, Creating a New Solution Class
classes, Solution Class Types
exporting, Exporting Solutions
importing from eServer, Migrating to ATG Knowledge from Primus eServer
intrinsic fields, Editing Intrinsic Fields
searching, Configuring Search Solution Formats

T

task notes, Configuring Contribute Tab Settings
templates
e-mail, Creating E-mail Templates
requirements, Creating E-mail Templates
topic tree settings, Organizing the Results Topic Tree
topics,displaying, Organizing the Results Topic Tree
transactional snippets, Customizing Solution Templates withTransactional Snippets
configuration file, Configuration File Locations
creating, Creating New Transactional Snippets
customizing, Guidelines for Creating and Customizing Transactional Snippets
default, Default Transactional Snippets and Parameters
location of, Configuration File Locations
migration of, Guidelines for Creating and Customizing Transactional Snippets
parameters, Parameters of Transactional Snippets
properties, Properties of Transactional Snippets
requirements, Guidelines for Creating and Customizing Transactional Snippets

U

users, Accessing the ATG Knowledge User Interface

W

WWWFileSystem, Configuring ATG Knowledge Server Attachment Settings, Configuring ATG Self Service Server Attachment Settings
 
loading table of contents...