Access to ATG Knowledge Reports is controlled in several ways:
Licenses must be obtained to run the ATG Reporting Center. By default, ATG Knowledge ships with a limited number of report licenses. To obtain additional licenses, contact your ATG account representative.
Direct Access Rights, granted to specific global or organizational roles, control that users can access links to the reporting user interface.
Reporting Roles, granted to specific roles or users, control that users can view which kinds of reports.
For detailed information on the ATG security model, see ATG Service Installation and Configuration Guide.