To set the default e-mail address that is used in the “From” field on e-mails sent to customers:
Open the
/atg/dynamo/service/SMTPEmail
component.Set the
defaultFrom
property to the e-mail address you wish to use.Note: Setting the “From” e-mail address on the
SMTPEmail
component causes all ATG-generated e-mail messages to use that address, not just e-mails from ATG Knowledge.