You can control the default language that will be used for defining queries, viewing results, browsing and authoring by accessing the ACC and setting the atg/svs/search/ component. The component is set to
SearchLanguageService.enableUseBrowserLocaleCheck false by default. This will allow you to always use the global option should no User Option be present.
If the User Preferences are not set or are unavailable, ATG Knowledge will check to see if the enableUseBrowserLocaleCheck component is set to TRUE.
If it is set to TRUE, ATG Knowledge will check the locale property of the user profile. If the locale property is set to a supported language, ATG Knowledge will use the locale property for the default language. If the locale property is not set or is not a supported language, ATG Knowledge will use the locale setting in the browser if it is a supported language.
If the enableUseBrowserLocaleCheck component is set to false, ATG Knowledge will use the DefaultLanguage set in the Service Administration panel.
Note: When running on a Solid or DB2 database, to view Japanese characters correctly when the solution is authored in Japanese set the useSetCharacterStream attribute to true in the /atg/service/common/src/config/atg/svc/ServiceRepository component. You can set the value for all repositories in your ATG installation by editing the GLOBAL.properties file in the top-level configuration layer.
