Links content | Fired from /atg/svc/repository/Service/ RecommendedAnswerService:saveRecommendedAnswer method when a solution or document is linked to a ticket. | Solution ID, Author ID, Owning Group ID, Organization ID, Status ID, Recommended Answer ID, Ticket ID |
Unlinks content | Fired from /atg/svc/repository/Service/ RecommendedAnswerService:saveRecommendedAnswer method when a solution or document is unlinked from a ticket. | Solution ID, Author ID, Owning Group ID, Organization ID, Status ID, Recommended Answer ID, Ticket ID |
Views content | Fired from /atg/svc/repository/Service/ SessionService:saveAnswer when a solution or document is viewed. | Solution ID |
Searches content | Fired from /atg/svc/ui/formhandlers/ SearchFormHandler when an Advanced Search is performed. (Regular searching triggers ATG Search events.) You can turn this event on or off with the fireSearchMessage flag on the SearchFormHandler . This event is not recorded by the AuditLogger ; ATG Search handles the recording. | ATG KnowledgeQueryContext object and results count
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Browses topic | Fired from /atg/svc/search/SearchService when the topic tree is browsed. You can turn this event on or off with the fireBrowseSearchMessage flag on the SearchFormHandler . This event is not recorded by the AuditLogger ; ATG Search handles the recording. | ATG KnowledgeQueryContext object and results count
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Slot Items Filled | Fired when a media slot in ATG Service Center is filled. | |
Task Outcome in a Workflow | Fired from /atg/svc/agent/ui/ formhandlers/TaskOutcomeFormhandler when a solution moves from one workflow task to another. This event is not recorded by the AuditLogger . | Solution ID, Project ID, Process Id, Task Outcome ID, Task Element ID |
Task Reassigned to a User | Fired from /atg/svc/agent/ui/formhandlers/ AssignTaskFormhandler when a solution is reassigned from one user to another. This event is not recorded by the AuditLogger . | Project ID, Task Element ID, user’s repository ID |
Task open to all | Fired from /atg/svc/agent/ui/formhandler/ AssignTaskFormhandler when a solution is unassigned from a user (reassigned to the public pool of users). This event is not recorded by the AuditLogger . | Project ID, Task Element ID |
Solution Checked In | Fired by /atg/svc/agent/events/ AgentEventToolsImpl when it notices a Check In event from the VersionedManager , meaning that a solution has been checked in to the versioned repository. | Solution ID, Author ID, Owning Group ID, Organization ID, Status ID |