The system watches for an e-mail message to arrive. (Specifically, this element watches for e-mail messages to be received by the atg/dynamo/service/POP3Service component.)
You can use this element to monitor incoming e-mails you receive as part of activity on your Web site. For example, you could use it to set up a scenario that keeps count of the number of e-mail responses you receive to a targeted e-mail campaign. Alternatively, you could create a scenario that watches for messages with a specific subject line and forwards them to your Customer Service group.
Use the optional parameters within this element as follows:
Parameter | The element is triggered by… |
|---|---|
| The bounced value of the message, which indicates whether the e-mail is one that was returned because it was undeliverable. |
| The e-mail address of the person to whom a bounced message was sent. |
| The RFC 821 reply code of a bounced e-mail. RFC 821 reply codes are part of the Simple Mail Transfer Protocol (SMTP) standard for sending and receiving e-mail. (For more information, refer to http://www.ietf.org/rfc.html.) Example: 550 |
| The enhanced RFC 1893 status code of a bounced e-mail. (For more information, refer to http://www.ietf.org/rfc.html.) Example: 5.1.1 |
| The text error message from a bounced e-mail that indicates why a message was refused. Example: User unknown The text is the mail server’s interpretation of the enhanced RFC 1893 status code. For information on the text you can specify, please refer to the documentation for the mail server used by your site. |
| Properties of the content of the message |
| The e-mail address of the recipient or recipients included in the “CC” field of the message |
| The e-mail address of the person who sent the message (the “From” field in an e-mail). Example: An e-mail is received where messageFrom includes atg.com In this case, the system watches for incoming e-mail from the domain atg.com. |
| Any e-mail address in either the “To” or “CC” fields |
| The Reply-To e-mail address of the message |
| The subject line of the message. Example: An e-mail is received where messageSubject is Enroll me! |
| The e-mail address of the recipient or recipients of the message (the “To” field in an e-mail) |
| The original subject line of the message. The original subject is the subject line without the word “Re:” that may be added if this e-mail message is a response to another. Example: An e-mail is received where originalSubject is Come back, we miss you! In this case, an incoming message with the subject line Re: Come back, we miss you! will trigger this element. |
| The date on which the message was received |
Note: When entering e-mail addresses in scenario elements, use only characters supported by Unicode.
