After you install the Oracle Mobile Authenticator (OMA), you need to link it to your Commerce Cloud profile. You do this by adding your profile’s secret key to OMA. Make sure you have the email you received when your profile was created; it contains everything you need to access the Authenticator Details page, where you add your profile to OMA in one of the following ways:
Scan the QR code
If you are viewing the email on a device where OMA is not installed, like your computer, you can open OMA on your mobile device and scan the QR code that you access from the email. If you are unable to successfully scan the code, see Click the Create an OMA Entry link or Enter the key manually for alternate ways to add your profile to OMA.
Open the OMA app on your mobile device, then tap Add Account.
Open the Set Up Your Oracle Commerce Cloud Login email and click the Oracle Mobile Authenticator Setup link to open the Authenticator Details page.
Scan the QR code that appears on the page using your device’s camera.
Depending on your mobile device’s security settings, you may be prompted to enter your user name and password.
After configuration is complete, the passcode generator screen begins displaying one-time passcodes.
If you scan an expired QR code, Commerce Cloud displays an error page. Contact your Commerce Cloud administrator, who can reset the secret key. Once the key is reset, you will receive another email.
Now you can continue to the steps in the next section, Create your password.
Click the Create an OMA Entry link
If you are viewing the Commerce Cloud email on the same device where OMA is installed, you can simply click an enrollment link that opens the OMA app on your device and starts the configuration process.
Open the Set Up Your Oracle Commerce Cloud Login email on the device where OMA is installed and tap the Oracle Mobile Authenticator Setup link to open the Authenticator Details page.
Tap the Create an OMA Entry link.
Depending on your mobile device’s security settings, you may be prompted to enter your user name and password.
After configuration is complete, the passcode generator screen begins displaying one-time passcodes.
If you click an expired link, Commerce Cloud displays an error page. Contact your Commerce Cloud administrator, who can reset the secret key. Once the key is reset, you will receive another email.
Now you can continue to the steps in the next section, Create your password.
Enter the key manually
You can manually type or cut and paste the secret key into OMA.
To see the secret key, open the Set Up Your Oracle Commerce Cloud Login email and click the Oracle Mobile Authenticator Setup link to open the Authenticator Details page. The secret key is displayed at the bottom of the page.
To enter the secret key into OMA:
Open the OMA app on your device, then tap Add Account.
Depending on your mobile device’s security settings, you may be prompted to enter your user name and password.
Tap Enter key manually.
Under Select Account Type, tap Oracle.
In the Account field, enter Commerce Cloud.
In the Key field, enter the secret key.
Tap Save.
After configuration is complete, the passcode generator screen begins displaying one-time passcodes.
If you enter an expired key, Commerce Cloud displays an error page. Contact your Commerce Cloud administrator, who can reset the secret key. Once the key is reset, you will receive another email.
Now you can continue to the steps in the next section, Create your password.
