You must make changes to a number of layouts to add account hierarchy capability to your storefront. Oracle recommends that you clone the out-of-the-box layouts and then make your changes to the clones. If your site only supports account-based shoppers, you can mark the clones as the defaults and make the account hierarchy changes to those pages. If your site must support both account-based shoppers and other, non-account affiliated shoppers, then you will need two versions of the pages, one marked as default for the non-account affiliated shoppers and the other marked as “Display layout to account shoppers only” for the account-based shoppers. In this scenario, you would make the account hierarchy changes to the pages designed for the account-based shoppers.

See Configure Business Accounts to learn how to create an account hierarchy and assign contacts to multiple accounts.

The modifications described in the sections below involve making sure you are using the correct version of some of the out-of-the-box widgets. A widget’s About tab, accessed by viewing a widget’s settings, tells you which version you are using. To replace a widget with the latest version, see Upgrade deployed widgets.