Artificial Intelligence (AI) in NetSuite
You may have questions about how the NetSuite application uses artificial intelligence (AI) and machine learning (ML). AI is computer software that simulates how humans think and reason. ML lets computer systems learn and improve from experience, without explicit programming.
Some NetSuite features you may be familiar with already use AI, including the following:
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Intelligent Recommendations uses AI algorithms to calculate and display items that your customer may be interested in buying.
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Your customers (and your business) benefit from showing alternative items. See Intelligent Item Recommendations for Websites.
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Your sales reps have also found this feature useful. See Add Recommended Items to Sales Orders, Estimates, and Opportunities.
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Bill Capture uses AI and ML technology to scan invoices from your vendors to create NetSuite bills. Bill Capture provides matches or suggestions for review, and over time, learns from correct suggestions. See Email or Upload Vendor Bill Files Into NetSuite Using Bill Capture.
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AI in the Supply Chain Control Tower feature lets you simulate inventory supply and demand across your supply chain. NetSuite uses these forecasting simulations, or snapshots, to analyze whether inventory levels are in line with demand or planned levels. The power of AI helps you match customer requests with supply availability.
In 2024.1, NetSuite has added and enhanced features that employ artificial intelligence and machine learning.
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Text Enhance uses generative AI to help you create and refine content, like descriptions of items for sale and job descriptions. Users with the Administrator role in NetSuite can control Text Enhance availability for their account. See Setting Text Enhance Preferences.
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Bill Capture has been enhanced to scan and capture even more invoice data. Improvements include new filters, new fields, updated preferences, and a better experience when dealing with Purchase Orders. See Enhancements to Bill Capture for more information.
NetSuite also uses AI behind the scenes, monitoring for anomalies to help keep your NetSuite account secure.
Oracle NetSuite is continuously developing features and enhancements powered by AI. As we incorporate more AI into NetSuite, you will be able to learn more about it in this article, in the NetSuite Help Center, in SuiteAnswers, and in the Oracle Help Center.