NetSuite Features That Use AI

You may have questions about how NetSuite features use artificial intelligence (AI). AI is computer software that simulates how humans think and reason. Machine Learning (ML) lets computer systems learn and improve from experience, without explicit programming.

Oracle NetSuite is continuously enhancing features powered by AI. Learn more about these features in the release notes and help topics in the NetSuite Help Center, in SuiteAnswers, and in the Oracle Help Center. See What's New in NetSuite AI.

NetSuite also uses AI behind the scenes, monitoring for anomalies to help keep your NetSuite account secure.

The following sections list NetSuite features that use AI with links to help topics for more information.

• Generative AI Features

• SuiteScript AI Modules

• Skills and Agents

• AI Integration Features

• Machine Learning Features

Tip:

You can take the free AI in NetSuite learning path to learn about AI features in NetSuite and how to use them. Go to the NetSuite MyLearn home page and search for AI.

Generative AI Features

This section contains features that use generative AI with links to help topics for more information.

Note:

Click the following links for more information about generative AI features in NetSuite.

• To verify the availability of a generative AI feature in your region, see Generative AI Feature Availability in NetSuite.

• To set preferences for generative AI features, see Managing AI Preferences.

Important:

These generative AI features have not yet been assessed for compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA).

You should not use these generative AI features to process or store electronic Protected Health Information (ePHI).

SuiteApp features that use generative AI:

Standard NetSuite Generative AI Features

The following list contains standard, or core, NetSuite ERP features that use generative AI:

• Customer 360: see Customer 360.

• Enriched Bank Data: see Enriched Bank Data for Transaction Matching.

• Intelligent Close Manager: see Intelligent Close Manager.

• Item Creation Assistant: see Creating Item Records Using the Item Creation Assistant.

• Narrative Insights: see Narrative Insights Overview.

• NetSuite Expert in SuiteAnswers: see NetSuite Expert in SuiteAnswers and FAQ: NetSuite Expert in SuiteAnswers.

• Prompt Studio: see Prompt Studio and Managing Prompts and Text Enhance Actions Using the N/llm Module.

• SuiteCloud Developer Assistant (SDA): see SuiteCloud Developer Assistant Guide.

• SuiteScript 2.1 N/llm Module : see N/llm Module.

• Text Enhance: see Text Enhance.

NetSuite Generative AI SuiteApps and Modules

SuiteApps and modules are add-ons for use in your NetSuite account. Features that use generative AI include the following:

• Audit Summarization: see Audit Summarization using Generative AI. The Audit Summarization feature requires the purchase of the Compliance 360 SuiteApp.

• CPQ AI Assistant: see NetSuite CPQ AI Assistant. The NetSuite CPQ AI Assistant requires the purchase of the NetSuite CPQ Configurator SuiteApp.

  Note:

  Currently, the CPQ AI Assistant is only available in non-production accounts, including sandbox and Release Preview accounts.

• Intelligent Bill Capture: see Bill Capture for more information about this module.

  Note:

  The ability to email vendor bills is implemented through the Transaction Email Capture SuiteApp.

Note:

To learn more about the generative AI models, see the SuiteAnswers article LLM Mapping for Generative AI Features. Be aware that you must be logged in to NetSuite to access articles in SuiteAnswers.

SuiteScript AI Modules

This section contains a list of SuiteScript AI modules that do not use generative AI with links to help topics for more information. See SuiteScript 2.x AI APIs.

• Document Capture: see N/documentCapture Module.

• Machine Translation: see N/machineTranslation Module.

Skills and Agents

Note:

Skills are tools or techniques that do one kind of job well. Agents are decision makers that use skills to achieve a goal. Skills are building blocks; agents orchestrate.

This section contains information about agents and skills that you can use with NetSuite and contains links for more information.

• SuiteCloud Agents Skills: a platform-agnostic skill collection (tools) for coding assistants, built to be compatible with the agentskills.io specification. These skills are focused on SuiteCloud and NetSuite development workflows, including SuiteScript, SDF, UIF SPA components, security, documentation, and deployment best practices. See SuiteCloud Agents Skills in GitHub for more information.

AI Integration Features

This section contains a list of integration features that use AI with links to help topics for more information.

• NetSuite AI Connector Service: see NetSuite AI Connector Service.

• MCP Standard Tools SuiteApp: see MCP Standard Tools SuiteApp. See also:

  • SuiteScript 2.1 Custom Tool Script Type

  • Creating Custom Tools for the NetSuite AI Connector Service

• NetSuite Analytics Warehouse (NSAW): see NetSuite Analytics Warehouse.

• NetSuite Planning and Budgeting (NSPB): see NetSuite Planning and Budgeting and NetSuite Enterprise Performance Management.

Machine Learning Features

This section contains a list of machine learning (ML) features that use AI with links to help topics for more information.

• Exception Management: see Exception Management.

• Intelligent Recommendations: see Intelligent Item Recommendations for Commerce Websites and Add Recommended Items to Sales Orders, Estimates, and Opportunities

• Payment Date Prediction: see Payment Date Prediction.

• Supply Chain Control Tower: see Supply Chain Control Tower.

Related Topics

• What's New in NetSuite AI
• Generative AI Feature Availability in NetSuite
• Managing AI Preferences
• Accessing the Help Center
• SuiteAnswers Overview
• Oracle Help Center

General Notices