Bill Segment - SQ Details

Fastpath: The Description of Page section below describes the fields on this page. Refer to How To Override Service Quantities On A Specific Bill Segment for instructions describing how to override this information.

The SQ Details page contains information about the service quantities (SQ) that will be priced by the contract's rate. Open Billing Management, Bill Segment, SQ Details to view this information.

Description of Page

Bill Seg Info is a concatenation of the bill segment's division, contract type, status, bill period and amount. Bill Segment ID is the system-assigned unique identifier of the bill segment.

The Service Quantity details grid is a snapshot of the service quantities amassed from:

  • Those items for which the system estimates product consumption.
  • The SQ rules defined on the contract's rate.
  • The register rules defined on the contract's rate.
  • Billable charges that supply service quantities.

One row exists for every unique combination of unit of measure (UOM), variance parameter, and service quantity identifier (SQI) associated with the contract. Refer to UOM versus Variance Parameter versus SQI for more information.

This information may be overridden on a bill segment in the Error or Freezable state. Insert one row in the service quantity grid (click the + button) for each UOM/Variance Parameter/SQI you need to add. You may also change amounts that were populated by the system when it initially generated the bill by simply overwriting the information.

CAUTION: The proper way to fix the SQ details on a bill segment is to correct the cause of the error. Overriding the SQ details on a bill segment is a last resort that should only be used when you can't fix the cause of the problem. Refer to How To Cancel / Rebill A Bill Segment for ways to fix common problems.

The following information is displayed in the grid:

  • Unit of Measure is the unit of measure of the service quantity.
  • Variance Parameter is the variance parameter of the service quantity.
  • SQI is the service quantity identifier of the service quantity.
  • Initial Service Quantity is the initial quantity amassed by the system before application of the rate's SQ rules.
  • Billable Service Quantity is the service quantity that will be priced by the contract's rate. This amount differs from the initial service quantity when the rate's SQ rules manipulate product's consumption.