Bill Segment - Main Information

Fastpath: The Description of Page section below describes the fields on this page. Refer to How To for a description of how to perform common bill maintenance functions.

The Main page contains core bill segment information. Open Billing Management, Bill Segment, Main to view this information.

Note: Most bill segments are created by a background process. Refer to A High Level Overview Of The Bill Creation Process for information describing how the system creates a bill segment.

Description of Page

Bill Seg Info is a concatenation of the bill segment's division, contract type, status, bill period and amount. Bill Segment ID is the system-assigned unique identifier of the bill segment.

Account ID references the bill segment's account.

Current Amount is the bill segment's effect on the contract's current balance. Payoff Amount is only shown if it differs from current amount. Refer to Billing - Current Balance versus Payoff Balance for more information.

Bill ID is the system-assigned unique identifier of the bill on which the bill segment appears. A concatenation of its bill date, status, due date and amount is displayed.

Contract ID contains information about the bill segment's contract. A concatenation of the contract's division, contract type, status and start date is displayed.

If the quotation module is not turned off, you can generate simulated bill segments when you create a quote. You can view simulated bill segments by drilling down on the desired bill segment from Quote - Quote Details. When a simulated bill segment is displayed on this page, the Billing Scenario ID that controlled the bill segment's billing period (and consumption) is displayed. Refer to Creating Quotes And Quote Details for more information.

Period is the start and end dates of the bill segment.

Bill Cycle displays the bill cycle and window start date of the bill segment's bill. This information is only populated on bills when they are generated on-schedule by the batch billing background process. Bills generated manually, i.e. off-schedule, do not have this information.

Status is the bill segment's status. Refer to Bill Segment Lifecycle for the potential values and how to handle a bill segment when it exists in a given state.

If the Closing switch is on, this is the final bill segment for the contract (i.e., the contract has been stopped and this is the final bill segment).

If the SQ Override switch is on, a user has overridden the service quantities. Refer to How To Override Service Quantities On A Specific Bill Segment for more information.

Create Dt/Tm is the date and time on which the bill segment was created or regenerated.

In the Message area, a brief error message appears if there's a problem with the bill segment. The message area is suppressed if there are no problems with the bill.

Push the magnifying glass button to view the long explanation. The long explanation will provide information about the cause of the error (and how to fix it).

If the bill segment is a rebill of a canceled bill segment, a reference to the original bill segment is displayed. Click the adjacent go to button to transfer to the bill segment that was canceled.

If the bill segment was canceled and rebilled by another segment, a reference to the new bill segment is displayed. Click the adjacent go to button to transfer to the new bill segment that superceded the canceled segment.

The topics that follow describe each of the actions on that appear in the Bill Segment Actions area. Refer to How To for a description of typical business processes that use these buttons.

Note: Mass update actions. This page allows you to work on individual bill segments. If you want to update many bill segments linked to a bill at once, try using the mass update actions available on Bill -Bill Segments.

Related Topics:

Parent Topic: Maintaining Bill Segments