Adding a Log Entry for a Payment Agreement Request

Procedure

To add a log entry for a payment agreement request:

  1. Search for the payment agreement request in the Payment Agreement Request screen.
  2. In the Search Results section, click the link in the Payment Agreement Request Information column corresponding to the payment agreement request whose log you want to edit.

    The Payment Agreement Request screen appears. It consists of the following tabs:

    • Main - This tab contains the following three zones:

      • Payment Agreement Request - Displays the details of the payment agreement request.

      • Bill Details - Lists the bill details of the payment agreement request.

      • Payment Schedule - Lists the payment schedule details of the bills for the payment agreement request.

    • Bills - This tab lists the unpaid bill amount details for the same account.

      Note: This tab will be displayed when the payment agreement is in Draft status.

    • Log - This tab lists the complete trail of actions performed on the payment agreement request.

  3. Click the Log tab.
    The Log tab appears.
  4. Click the Add Log Entry link in the upper right corner of the Payment Agreement Request Log zone.

    The Add Payment Agreement Request Log window appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Payment Agreement Request Information Displays information about the payment agreement request. Not applicable
    Log Details Used to specify additional comments for the payment agreement request. Yes
  5. Enter the comments in the Log Details field.
  6. Click Save.
    The log entry is added in the Payment Agreement Request Log zone.

Related Topics

For more information on... See...
How to search for a payment agreement request Searching for a Payment Agreement Request