Viewing the Log of a Payment Agreement Request

Procedure

To view the log of a payment agreement request:

  1. Search for the payment agreement request in the Payment Agreement Request screen.
  2. In the Search Results section, click the link in the Payment Agreement Request Information column corresponding to the payment agreement request whose log you want to view.

    The Payment Agreement Request screen appears. It consists of the following tabs:

    • Main - This tab contains the following three zones:

      • Payment Agreement Request - Displays the details of the payment agreement request.

      • Bill Details - Lists the bill details of the payment agreement request.

      • Payment Schedule - Lists the payment schedule details of the bills for the payment agreement request.

    • Bills - This tab lists the unpaid bill amount details for the same account.

      Note: This tab will be displayed when the payment agreement is in Draft status.

    • Log - This tab lists the complete trail of actions performed on the payment agreement request.

  3. Click the Log tab.

    The Payment Agreement Request Log zone in the Log tab contains the following columns:

    Column Name Column Description
    Date/Time Displays the date and time when the action was performed on the payment agreement request.
    Details Displays the details about the action performed on the payment agreement request.
    User Indicates the user who has performed the action on the payment agreement request.
    Log Type Indicates the type of log.
    Related Object Indicates the object or entity which is generated when the action is performed on the payment agreement request.
    Status Reason Indicates the reason why the payment agreement request was rejected.
    Old Payment Schedule Displays the details of old payment schedule.
    Note: You can manually add a log entry for the payment agreement request by clicking the Add Log Entry link in the upper right corner of the Payment Agreement Request Log zone.

Related Topics

For more information on... See...
How to search for a payment agreement request Searching for a Payment Agreement Request
How to add a log entry for a payment agreement request Adding a Log Entry for a Payment Agreement Request