Network Connection Issues: Oracle ILOM Interfaces

Language:

If you are experiencing difficulties establishing a network connection to the Oracle ILOM interfaces, refer to the following information for suggested resolutions:

Table 15 Troubleshooting Connectivity Issues

Problem	Suggested Resolution
Unable to access the Oracle ILOM web interface using an IPv6 address	Ensure that the IPv6 address in the URL is enclosed by brackets, for example: `https://[2001:db8:0:0:0:0:0:0]`
Unable to download a file using an IPv6 address	Ensure that the IPv6 address in the URL is enclosed by brackets, for example: `load -source tftp://[2001:db8:0:0:0:0:0:0]/desktop.pkg`
Unable to access Oracle ILOM using IPv6 from a network client	If on a separate subnet, try the following: Verify that Oracle ILOM has a dynamic or static address (not just a Link-Local address). Verify that the network client has an IPv6 address configured (not just a Link-Local address). If on the same or a separate subnet, try the following: Ensure that the IPv6 State property is enabled on the Network Settings page in the Oracle ILOM web interface or under the `/SP/network/ipv6` target in the Oracle ILOM CLI. Verify that the appropriate network service is enabled in Oracle ILOM: SSH, HTTP, or HTTPS. In the web interface, click ILOM Administration > Connectivity to verify and change network connectivity settings. Use an industry-standard network diagnostic tool like IPv6 Ping or Traceroute to test the network connection to the managed device. Run Ping6 from the web interface or CLI.
Unable to access Oracle ILOM using IPv4 from a network client	Ensure that the State property enabled on the Network Settings page in the Oracle ILOM web interface or under the `/SP/network` target in the Oracle ILOM CLI. Other suggestions for diagnosing IPv4 network issues include the following: Verify that a LAN connection to the physical management port (NET MGMT) is established. Verify that the appropriate network service is enabled in Oracle ILOM: SSH, HTTP, or HTTPS. In the web interface, click ILOM Administration > Connectivity to verify and change network connectivity settings. Use an industry-standard network diagnostic tool like IPv4 Ping or Traceroute to test the network connection to the managed device. Run Ping from the web interface or CLI.
Unable to access the Oracle ILOM web interface using the Internet Explorer 6 (IE6) web browser	Internet Explorer 6 users must upgrade browsers or upload custom certificate keys to use SSL in the Oracle ILOM web interface.