Resubmitting a Dispute Request

Prerequisites

To resubmit a dispute request, you should have:

  • Entities added in the dispute request which is submitted for approval.

Procedure

To resubmit a dispute request:

  1. Search for the dispute request in the Dispute Request screen.
  2. In the Search Results section, click the link in the Dispute Request Information column corresponding to the dispute request that you want to resubmit.
    The Dispute Request screen appears.
  3. Click the Re Submit button in the Dispute Request zone.

    The Resubmit Dispute Request screen appears.

    Note: The Resubmit button appears when the dispute request is in the Approval In Progress status.

    A To Do of the C1-DSPSB To Do type is created and sent to the request submitter using the submitter TO DO Role and the status of the dispute request is changed to Draft.

  4. Enter the comments in the respective field and click Save.
Note: While resubmitting, To Do will be sent to the submitter of the request using the submitter To Do Role mapped on the dispute request type and the request will be moved to Draft status. The submitter can do necessary changes and re-submit the request. Log will be maintained when the approver sends the request back to submitter.

Related Topics

For more information on... See...
How to search for a dispute request Searching for a Dispute Request
Dispute Request screen Dispute Request (Used for Viewing)
Dispute Request zone Dispute Request
How to submit a dispute request Submitting a Dispute Request