Policies Search

The Policies Search page displays the results of an (advanced or quick) search over the most recent versions of policies. Once executed, this page shows a list (display only) of the policies that meet the search criteria. The page provides direct access (using a deep-link) to the View and Edit Policy page so the user can access the page to update a specific policy or simply see an overview of the policy (described in View and Edit Policy).

A new Policies Search page tab will open if the user either executes a query using the policies quick search function in the Policies regional area or clicks on the advanced search button in the regional area (described in Policies Menu). The retrieval and display of data in this page is subject to restrictions described in the implementation guide for User Access.

Search Policies

The advanced search functionality is located in the upper part of the Policies Search page local area. The advanced search offers the following fields as search criteria:

Criterion Description

Code

Same as in the Quick Search functionality

Status

Search on policy status:

  • Drop-down list (showing Edit, In Process, Pended, Approved or Canceled in that order; empty by default)

Line of Business

Search on line of business code:

  • Drop-down on lines of business

Policyholder

Same as in the Quick Search functionality

Policyholder Last Name

Same as in the Quick Search functionality

Policyholder First Name

Search on policyholder (person) first name:

  • Free text field

  • Returns all policies where at least one policyholder matches the specified criterion

Policyholder Date of Birth

Search on policyholder (person) date of birth:

  • Date pickerReturns all policies where at least one policyholder matches the specified criterion

Insurable Entity Type
Insurable Entity Code
Insurable Entity Name/Description
Insurable Entity Date

Search on insurable entity, combination of fields

  • Drop down on insurable entity type (mandatory pick one) - the other Insurable Entity search fields are disabled if no type is chosen

  • Code
    Free text field on insurable entity code, LOV on person or object (depending on the type)

  • Name/Description
    Free text field on insurable person name / insurable object description

  • Date
    Date picker on insurable person date of birth / insurable object object date

  • If only value for drop down field is specified, system searches within the context of that insurable entity type

  • Returns all policies where at least one insurable entity matches the specified criteria

Group Account

Search on group account code:

  • Free text field and LOV on Group Accounts+

  • Returns all policies that currently have this Group Account

Group Client

Search on Group Client Code:

  • Free text field and LOV on Group Clients

  • Returns all policies that currently have a Group Account that has this Group Client as parent

Broker

Search on broker code:

  • Free text field and LOV on Brokers

  • Returns all policies where at least one policy broker agent matches the specified criterion

Broker Name

Search on broker name:

  • Free text field

  • Returns all policies where at least one policy broker agent matches the specified criterion

Agent

Search on agent code:

  • Free text field and LOV on Agents

  • Returns all policies where at least one policy broker agent matches the specified criterion

Agent Last Name

Search on agent name:

  • Free text field

  • Returns all policies where at least one policy broker agent matches the specified criterion

Agent First Name

Search on agent first name:

  • Free text field

  • Returns all policies where at least one policy broker agent matches the specified criterion

Brand

Search on brand code:

  • Drop-down list (showing all brands ordered by code; empty by default)

Data Access Group

Search on data access group code:

  • Free text field and LOV on Data Access Groups

Message

Search on message code:

  • Free text field and LOV on Messages

  • Returns all policies where at least one policy message matches the specified criterion

Dynamic Fields

Search on dynamic fields that are configured (searchable) for policies

Note that it is not allowed to search without criteria or use wildcards in the first position.

Search Results

Once the search is executed and processed, the search results will display in the lower section of the page. The header of this section shows the number of returned search results. Note that the search only applies to the most recent versions of policies, meaning that older versions of policies are never returned in the search results. The following (read-only) fields are displayed:

Column Description

Code

Code of the policy (deep links to the Policy page)

Policyholder Code

Code of the most recent policyholder

Policyholder Name

Formatted name of the most recent policyholder

# Entities

Number of enrolled entities

Brand

Brand (code) of the policy

Group Account

Group account (display name) of the policy

Line of Business

Line of business (code) of the policy

Status

Status of the policy

  • If the policy has stopped processing due to a technical error, a 'Processing Error' link appears as well in this column. Clicking it opens the 'View Activities' page in the context of this policy, where the user can reprocess the technical error.

The search results are ordered by policy code. All results are shown in a single table. The user can go through the search results by using the (search result) table scrollbar. When a search yields more than the maximum number of results that can be displayed in the page, the user is warned by a warning message in the header of the section.