If the server has been operating problem-free for a long time, and then the
Fault-Service Required indicator LED on the server illuminates, do the
Check Oracle ILOM for Open Problems. See Administering Open Problems.
If you find an open problem, take the appropriate action to repair or
replace the faulty component.
Oracle ILOM typically clears open problems after you repair or replace the
If the problem is not resolved, remove the AC power cords from the server
and press the Fault Remind button on the motherboard, which illuminates any
internal Fault LEDs and indicates which CRU or FRU is faulty.
If the failed component is a customer-replaceable unit (CRU), replace it.
For x86 servers, CRUs are defined in the server Service Manual and the
Oracle System Handbook. You must have an account to access the
You can access the Oracle System Handbook from the My Oracle Support web
site at https://support.oracle.com.
If the failed component is a field-replaceable unit (FRU), initiate a
service request with Oracle Service. FRUs are defined in the server Service
Manual and Oracle System Handbook.
If the failed component is a non-replaceable component on the server
motherboard, return the motherboard to Oracle for repair, or order a
replacement motherboard and have it installed in the field by authorized
Oracle Service personnel.