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Oracle® x86 Servers Diagnostics and Troubleshooting Guide

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Updated: January 2020

Using the Snapshot Utility


Caution  -  The purpose of the Oracle ILOM Snapshot feature is to collect data for use by Oracle Service personnel to diagnose system problems. Customers must not run this utility unless requested to do so by Oracle Service personnel.

The Snapshot feature in Oracle ILOM enables you to collect information about the current state of the service processor (SP). This information can include environmental data, logs, and information about field-replaceable units installed on the server. In addition, you can use Snapshot to run diagnostics on the host and capture the diagnostics log files.

The output from Snapshot is saved as a standard zip file or an encrypted zip file to a location you specify.

To use the Snapshot feature, see the following procedures: